TXM094

DISPATCH TIMES:

The above times are estimates, and sometimes deliveries may take longer. Please note, working days do not include weekends or bank holidays.

Order before 12:30pm GMT Monday to Friday and your order will be processed same day! 

During busier periods it can sometimes take up to two working days for your order to be shipped. Orders placed on Friday, Saturday and Sunday, may only be shipped on Monday. 

Note: delivery times may take longer around Bank Holidays & Public Holidays (Christmas, New Year etc).

If you have any questions, please contact us via our Contact Us form.

Any new item can be returned for a full refund or store credit within 14 days of delivery, or alternatively you can exchange your product within 30 days.  

IMPORTANT TIPS

To ensure a smooth return process, please inspect your watch or item as soon as it arrives. Before removing any tags/factory tape and before wearing it, ask yourself the following questions:

• Is the item working perfectly?
• Is it in good condition?

If your answer to either question is "no" then the watch or item must be repackaged immediately in order to be eligible for a return. Once it is worn or sized or the tags/factory tape has been removed, Tayroc will not accept the returned item.

What if you notice a mechanical problem after the watch or jewellery item has been sized and/or worn?

In such cases, Tayroc will do its best to repair or replace the item under our extensive two-year Tayroc Warranty.

In short, Tayroc cannot replace or refund a watch or jewellery item when:

• The watch or jewellery item has been worn
• The tags/factory tape has been removed
• The product has been sized

Items in our sample sale can only be offered for an exchange or store credit.